About Us

Contact Us

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If you have a question or concern, we're happy to help.

Electronic Mail

Contact us online with our secure contact form.

Telephone Numbers

Main Telephone
202-874-3210
Fax
202-874-4187
Audio Teller "Connie"

202-874-3210 press 2
or 1-800-829-0023 (24 hours)
Member Services
202-874-3210 press 3
Loan Department
202-874-3210 press 6
Staff Directory
202-874-3210 press 8
Lost/Stolen Credit Card     
1-800-558-3424 (24 hours)
Lost/Stolen Debit Card
1-800-991-4961 (24 hours)
Mortgage Hotline
703-667-9281
After Hours
Debit Card Support

1-866-446-0771
After Hours Debit Card
Support (International)

727-227-2940

Postal Address

P.O. Box 23393
Washington, DC 20026